Voice over Internet Protocol (VoIP) is a way to make calls across Local Area Network (LAN) and Wide Area Network (WAN). Making calls across the internet is what VoIP is commonly associated with. You analog voice is converted to digital packets is the technology behind VoIP, which are sent across a network using IP or Internet Protocol. A VoIP phone system is connected to your LAN serving as a backbone system, that connects your VoIP phones and your VoIP service provider to the VoIP PBX. The difference between a regular phone system and a VoIP phone system is the usage of IP technology in handling your call, and the source of your VoIP service is WAN that controls and manages your connection.
VoIP is different from existing PBX, wherein VoIP uses IP technology, your existing LAN, and VoIP service provider, and PBX uses TDM technology, closed network, and PSTN for dial tone. What makes a VoIP phone system really different is its amazing capability to be integrated with your other business systems, allowing increases efficiency, productivity and sales. The features of VoIP are caller ID, three-way calling, call pick-up, call park, call monitoring, call recording, call routing, call reporting, call queues, call forwarding, call waiting, automatic attendant, DID or direct inward dialing, voicemail, conference calling, monitoring and analytics tools, utilizing VoIP, PTSN calling methods, web-based management and application integration. Again, these are just VoIP’s basic features because it has more to offer, and its features differ between various systems, so you have more reasons to own your business VoIP system.
The major benefits of owning a VoIP phone system include productivity, scalability, cost savings, remote deployments, efficiency, and visibility across your entire phone system. In VoIP, there is no need to hire a “phone guy” for a PBX separate network because it is automated, reducing the support and maintenance costs of your business. VoIP has a major impact in your total business operations, regardless if you’re looking to have someone work from home, set up a distributed call center or on all your branch offices, with same phone system because you can remotely deploy IP phones anywhere as long as there’s internet connection, having central control in your main office. With VoIP, communication is made clearer, stronger and more effective with the help of analytics, phone system statistics and recordings, that are automatically logged into your system using the internet, thus providing smart decision-making for the growth and success of your business. Please feel free to look check our website for more information about VoIP, broadband and other internet services.How I Became An Expert on Internet